Payment Policy

Payment Policy

At Bluvara, we are committed to providing a secure, reliable, and transparent payment experience. This Payment Policy explains the payment methods we accept, when charges are processed, how pricing is displayed, and how payment-related concerns are handled.

1. Accepted Payment Methods

Bluvara accepts the payment options shown as available during checkout. These may include:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

Available payment methods may vary depending on your location, device, order value, or payment provider.

2. Payment Collection

Full payment is required when an order is placed.

Your order will not be confirmed, processed, or shipped until the payment has been successfully authorized and received.

If your payment is declined, incomplete, or unsuccessful, the order will not proceed. You may receive an email asking you to update your payment information or use a different payment method.

Bluvara reserves the right to cancel any order when payment cannot be verified or successfully completed.

3. Currency

Unless otherwise displayed during checkout, all prices and charges are shown and processed in United States dollars (USD).

Depending on your location, your payment provider may convert the transaction into your local currency. Currency-conversion rates and any related fees are determined by your bank, card issuer, or payment provider.

Bluvara is not responsible for foreign transaction fees, currency-conversion charges, or other fees imposed by financial institutions.

4. Payment Security

All payments are processed through secure third-party payment providers that use industry-standard encryption and security practices.

Bluvara does not directly store complete credit card numbers or sensitive payment credentials on its servers. Payment information is handled by the applicable payment processor in accordance with its own privacy, security, and compliance standards.

5. Prices and Promotions

Prices displayed on the Bluvara website may be updated or changed at any time without prior notice.

The price charged for an order will be the price shown during checkout at the time the purchase is completed.

Promotional prices, discount codes, and special offers are valid only during the stated promotional period and may be subject to additional terms or eligibility requirements.

Discounts and promotional offers cannot be applied retroactively to orders that have already been completed unless required by law.

6. Taxes and Additional Charges

Applicable taxes, shipping fees, and other charges will be displayed during checkout before the order is submitted.

Customers are responsible for reviewing the complete order total before completing payment.

Depending on the destination, additional duties, import taxes, or customs fees may apply. Unless otherwise stated, these charges are the responsibility of the customer and are not controlled by Bluvara.

7. Refunds

Refunds are processed in accordance with our Refund and Return Policy.

Approved refunds will generally be issued to the original payment method used for the purchase. Refund processing times may vary depending on the customer’s bank, card issuer, or payment provider.

After a refund has been submitted by Bluvara, it may take several business days for the funds to appear in the customer’s account.

8. Payment Disputes and Chargebacks

If you notice an incorrect charge, duplicate payment, or other billing concern, please contact Bluvara at info@bluvara.com before initiating a chargeback or payment dispute.

We will review the issue and make reasonable efforts to resolve it promptly.

Fraudulent, abusive, or unsupported chargebacks may be disputed. Bluvara may provide transaction records, order information, delivery confirmation, customer communications, and other relevant documentation to the applicable bank or payment provider.

9. Fraud Prevention and Verification

To protect customers and prevent unauthorized transactions, Bluvara reserves the right to:

  • Review, delay, or place a temporary hold on suspicious orders.

  • Request additional identity, billing, or payment verification.

  • Cancel orders involving suspected fraud or unauthorized payment activity.

  • Refuse transactions that violate this policy or present a security risk.

Additional verification may be required for high-value orders, orders with mismatched billing and shipping information, or transactions identified as potentially suspicious.

If the requested verification is not provided, the order may be canceled and any authorized funds may be released or refunded.

10. Contact Information

For questions regarding payments, charges, refunds, or billing concerns, please contact us:

Store Name: Bluvara
Email: info@bluvara.com
Phone: +1 800-454-1783
Address: 6-05 Saddle River Rd, PMB 220, Fair Lawn, NJ 07410, United States

Customer Service Hours:

Monday–Friday: 8:00 AM–2:00 PM Eastern Time
Saturday: 8:00 AM–1:00 PM Eastern Time
Sunday: 8:00 AM–2:00 PM Eastern Time

We respond to customer inquiries within 24 business hours on working days.